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Where can I get extra help or advice about my purchase?
Please contact our personal shoppers at email@example.com
You will receive updates regarding the status of your order, including a notification when it ships, at the email address you provided when ordering.
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Non-registered customers do not have online access to order history. You may request information via email or by calling 1-(888) 762 7182. Please have your order confirmation number handy so we may respond more quickly and accurately.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Defective merchandise may be returned or exchanged within 30 days after purchase. Returns for customized items will not be accepted. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item. Please note: We do not accept returns on products that were not purchased via this website. Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount. Please contact customer service for a Return Authorization number, which must be clearly written on the OUTSIDE of the package - returns without a Return Authorization number will be refused upon delivery and returned to sender.